Simon's Window Cleaning is a family owned and operated business. We are a fully insured and bonded with a comprehensive worker's compensation package. Simon's Window Cleaning is a professional company available in all five boroughs of New York City, Long Island, NJ and CT.
Our main goal is to provide exceptional customer service while exceeding our clients' expectations. Simon's Window Cleaning staff believe in honesty and integrity. We take pride in the quality of our work and ultimately, our customer satisfaction. Simon's Window Cleaning is built on our satisfied clients' referrals to their friends, family, and neighbors. Over 78% of our business stems from repeat business.
Our main goal is to provide exceptional customer service while exceeding our clients' expectations. Simon's Window Cleaning staff believe in honesty and integrity. We take pride in the quality of our work and ultimately, our customer satisfaction. Simon's Window Cleaning is built on our satisfied clients' referrals to their friends, family, and neighbors. Over 78% of our business stems from repeat business.
Highlights and features
- Windows
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Reviews (32)
Sarah H
Aug 10, 2022
Amanda O
Aug 10, 2022
Mary Rozell
May 25, 2022
Katie Figgie
May 22, 2022
Sandra Surgan
Apr 22, 2022
Wendy Williams
Apr 19, 2022
Tamara Polomka
Apr 16, 2022
Dylan Boyd
Jan 17, 2022
We were recommended by a friend to use Simon's and they came today to do our windows. They were extremely courteous, professional and did an outstanding job and we highly recommend using them if you need your windows cleaned! This was many years ago! They came out today January 17, 2022, and they're even better today then ever before. Thank you for the excellent work you did!
Margaret Rietveld
Jan 02, 2022
Jills Personal Drive
Nov 03, 2021
Dawn Johnson
Oct 20, 2021
Anne Erreich
Oct 13, 2021
Simon's Window Cleaning is wonderful! This is our second time using them and we intend to continue. They are well organized in the office, they come on time, they are neat, clean, pleasant. And they do an excellent job cleaning windows. They also clean your screens (never had that before!) and even the plexiglass slats that are part of our AC installation. If only all business were this responsible.
Hanyul L.
Sep 02, 2021
Was quoted for a certain price per window, and confirmed a date/time. They asked me to send a sample COI, which I did. The morning before the appointment, I received an automated email confirming my appointment time, which was 6.5 hours later than agreed upon. I called, they said they had an issue with their systems, and the original time was not available.
So I moved some things around, and accommodated. To help manage my schedule, I asked how long the job was, and they quoted 1.5 to 2 hours. They asked for a COI sample, which I had already sent, so sent again. That evening, they emailed me stating there was a prenegotiated price per window in my building, which was 3x the price quoted. I told them that I have two windows, which consist of seven panes, so if the 3x price is based on two windows, not seven, I'm fine to proceed.
They said okay. The technicians arrive the day of, and I am told that the 3x fees are actually per pane. I asked why the price would all of a sudden be 3x, and they stated that the job would take so much longer, and the price justification was based on the time spent. I was told to call the supervisor, and upon calling, asked how long per pane, and they stated 20 minutes per pane.
When I shared that seven panes at 20 minutes per pane was two hours and change, they confirmed. When I then asked why the originally quoted time was two hours at 1/3 the price, and was now 2:20 at 3x the fees, they backpedaled and started talking about how dirty windows much be (which ours weren't), how it probably was more than 20 minutes per pane.
I got the managing supervisor on the line, and she said she'd give me 20% discount, which was still 2.5x times the originally quoted fees, so I apologized to the technicians for wasting their time, and sent them away. The technicians seemed nice / capable enough - super polite and professional. Unfortunately, their back office was the complete opposite. In summary: Simon's Window Cleaning is the quintessential example of "bait and switch". Changes times. Changes fees. Changes stories.
So I moved some things around, and accommodated. To help manage my schedule, I asked how long the job was, and they quoted 1.5 to 2 hours. They asked for a COI sample, which I had already sent, so sent again. That evening, they emailed me stating there was a prenegotiated price per window in my building, which was 3x the price quoted. I told them that I have two windows, which consist of seven panes, so if the 3x price is based on two windows, not seven, I'm fine to proceed.
They said okay. The technicians arrive the day of, and I am told that the 3x fees are actually per pane. I asked why the price would all of a sudden be 3x, and they stated that the job would take so much longer, and the price justification was based on the time spent. I was told to call the supervisor, and upon calling, asked how long per pane, and they stated 20 minutes per pane.
When I shared that seven panes at 20 minutes per pane was two hours and change, they confirmed. When I then asked why the originally quoted time was two hours at 1/3 the price, and was now 2:20 at 3x the fees, they backpedaled and started talking about how dirty windows much be (which ours weren't), how it probably was more than 20 minutes per pane.
I got the managing supervisor on the line, and she said she'd give me 20% discount, which was still 2.5x times the originally quoted fees, so I apologized to the technicians for wasting their time, and sent them away. The technicians seemed nice / capable enough - super polite and professional. Unfortunately, their back office was the complete opposite. In summary: Simon's Window Cleaning is the quintessential example of "bait and switch". Changes times. Changes fees. Changes stories.
Carson Gleberman
Aug 22, 2021
Neil M.
Apr 22, 2021
There was communication from the office to remind me of, and to confirm, the appointment. The crew showed up right on time, with an advance text/call from the office to alert me to their arrival. The crew were courteous and professional, and performed the work as well as I hoped. I am definitely going to request work from Simon's Window Cleaning again and again.
Avenagallagher
Jul 02, 2020
I called for a same-day appointment and the cleaners were here within the hour. My windows look amazing, they also cleaned my skylight and the window guy even helped me by putting my huge, heavy AC up on a closet shelf, which I could never do on my own. They were very kind, clean and fast. I highly recommend this service.
Gail T.
Oct 16, 2019
J. J.
Sep 04, 2019
I highly recommend this window cleaning service. They show up on time and you will receive tracking notices through your text. I am so happy to see clean and sparkly windows. I can't believe how much I wasn't seeing. Also, they wear foot gear to protect your home from any outside dirt. I will definitely use their service again.
Eli Z.
Jul 12, 2019
Sharon K.
May 03, 2019
Herbert Quan
Jan 10, 2019
Excellent job; this is the second time I have used them. A team of three cleaners came to wash my windows for my one bedroom unit. I have floor-to-ceiling windows with a ceiling height of 12 feet. They did a fantastic job and were very meticulous. Other pluses - the team was courteous and on-time to their appointment. Total time for the work was just under an hour. Highly recommended, and would use their services again.
John C.
Jan 03, 2019
THEY WERE JUST AT OUR APT.WOW.these guys are hard workers and they do a most amazing job. They are clean and respectful of your things. And, they do a FANTASTIC job on the windows! (See the photo. I only wish we had before and after photos) I would recommend them without hesitation. A+++++++++++++ you will not be disappointed.
Janet F.
Dec 08, 2018
Just Terrific. I used this company back in July. I had used another local company in April, and it was awful. I had asked that company to come back and re-evaluate and adjust. They were remiss. In hindsight I'm glad, because I found Simon's. They were recommended by my Yorkville neighbor's website. Two wonderful professional men arrived, but before that I was sent their pictures.
Only one tech was sent from the first company. My windows still look fantastic. I have huge windows and they are double-panned. They do not slide up and down, but from side to side. Each window has to be taken off its track to be cleaned. I will only use Simon's in the future.
Only one tech was sent from the first company. My windows still look fantastic. I have huge windows and they are double-panned. They do not slide up and down, but from side to side. Each window has to be taken off its track to be cleaned. I will only use Simon's in the future.
John G.
Nov 03, 2018
Simon's washes the windows of our apartment twice a year. They are like family at this point. They always arrive promptly and do an excellent and efficient job. They are respectful of our belongings and very careful to maneuver around art pieces we have near the windows. We are on the fifth floor and have oddly shaped windows that are not always easy to move.
Our apartment is only 650 square feet. Despite these challenges, the two techs work quietly.you hardly know they are there and are gone in what seems like minutes. leaving behind beautiful, crystal clean windows. I highly recommend them!
Our apartment is only 650 square feet. Despite these challenges, the two techs work quietly.you hardly know they are there and are gone in what seems like minutes. leaving behind beautiful, crystal clean windows. I highly recommend them!
Lawrence L.
Sep 21, 2018
Kyle W.
Nov 27, 2017
Our retail storefront uses Simon's Window Cleaning and they are GREAT! They are always reliable, showing up every month on time for our routine window cleaning. They are always friendly but professional, respectful of the business and customers, entering quickly and quietly. They work fast and efficient. Highly recommend these guys for other retailers in the city, they're outstanding.
Carla G.
Feb 02, 2017
Incredibly thorough and professional. Working with Simon's Window Cleaning was a pleasure. They were able to work with my very, very old windows and had them sparkling as if they were new. I am so happy I contacted Simon's - everything from the initial quote all the way through the end of the job was as easy as it could have possibly been and my windows look terrific! Thank you!
Albert H.
Oct 21, 2016
Tracey N.
Oct 18, 2016
Amanda H.
Aug 24, 2016
These guys are the BEST! Super easy to make an appointment (I just went to the website, and emailed them through the server - got a very quick reply). They gave me a 1 hour window and came on time. The whole thing took less than 30 minutes, and their rate was extremely reasonable. I have 2 floor to ceiling windows (1 in my living room and 1 in my bedroom) and they charged $140 for both of them.
Both men were very polite and put towels all over the carpet to make sure my floor kept clean. They also put covers over their shoes. The whole process was very seamless and I will definitely be using them again. I cannot believe I waited 2 years to get my windows cleaned when it was this easy all along! I've attached before and after photos for your reference. A+ job!
Both men were very polite and put towels all over the carpet to make sure my floor kept clean. They also put covers over their shoes. The whole process was very seamless and I will definitely be using them again. I cannot believe I waited 2 years to get my windows cleaned when it was this easy all along! I've attached before and after photos for your reference. A+ job!
Pam S.
Aug 03, 2016
Adam Z.
Jul 08, 2016