Through ongoing education and training, and exclusive use of premium quality, biodegradable, hypo allergenic products, MasterCare Incorporated customers can always rely on receiving the finest professional cleaning services. MasterCare uses state of the art equipment and the hot water extraction process recommended by nine out of ten major carpet manufacturers.
Many manufacturers, such as DuPont and Shaw, actually state in their warranty that carpets must be professionally cleaned using the hot water extraction process, at least every 12-18 months or their warranty is void. Being an IICRC certified firm requires that all technicians attend continuing education courses. Our master technicians are qualified to safely clean and maintain healthy indoor environments. We provide the BEST in professional service, competitive pricing and complete customer satisfaction.
Many manufacturers, such as DuPont and Shaw, actually state in their warranty that carpets must be professionally cleaned using the hot water extraction process, at least every 12-18 months or their warranty is void. Being an IICRC certified firm requires that all technicians attend continuing education courses. Our master technicians are qualified to safely clean and maintain healthy indoor environments. We provide the BEST in professional service, competitive pricing and complete customer satisfaction.
Highlights and features
- Carpets, Residential
Associations and certifications
- Institute of Inspection Cleaning and Restoration Certification
Services
Carpet Cleaning
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We use the hot water extraction process recommended by nine out of ten major carpet manufacturers. Many manufacturers, such as DuPont and Shaw, actually state in their warranty that carpets must be professionally cleaned using the hot water extraction process, at least every 12-18 months or their warranty is void.
Upholstery Cleaning
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Upholstered furniture includes a wide spectrum of materials and manufacturing processes. No single cleaning process is safe and effective for all upholstered furniture. Our technicians carefully consider important factors, such as color fastness and dimensional stability of the fabric, before applying the cleaning process that is just right for each piece of your upholstered furniture.
Rug Cleaning
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Reviews (17)
Lw
Jun 26, 2022
Nancy Nesyto-Freske
Jun 24, 2022
Sherry Yoder
Jun 10, 2022
Kaity Shely
Jun 01, 2022
Loved this company! Very professional, I was contacted before they showed up. They explained the process, answered all my questions and then got to work. They did a very thorough job, very pleased, definitely would use again and will recommend them to others. Thank you for such a great job! Services: General carpet cleaning, Pet stain & odor removal
Brian Riem
Jun 01, 2022
S. B.
Mar 26, 2022
Jamie H.
May 28, 2021
Judy Allie
May 22, 2021
MaterCare came out to clean due to our dogs. They have a special treatment plan for dog urine. They had to come back out to treat "wicking" and did a great job and came right back out to clean. Our carpets looks and smells amazing! I would highly recommend MasterCare! Service: General carpet cleaning
Sarah Medlin
May 18, 2021
Russ S.
May 14, 2021
I'm rarely impressed anymore but Abel and Brendyn showed up exactly on time (sorry, I was a few min late) and immediately it was obvious these guys were professional. Upon inspecting the rooms we were going to clean they expressed knowledge and understanding I was not expecting. I learned a lot. They explained what was needed and performed perfectly and almost exactly in the 2 hour time frame they predicted.
I will never even think about using anyone but MasterCare and I will be requesting both Abel and Brendyn. Brendyn has an awesome band called Lalo Cura. If you're reading this review, check them out!
I will never even think about using anyone but MasterCare and I will be requesting both Abel and Brendyn. Brendyn has an awesome band called Lalo Cura. If you're reading this review, check them out!
Marianne Zarzana
May 30, 2020
Thank you to MasterCare for cleaning and stretching our carpets before we moved into our condo. They may be old carpets, but you made them look new. Great professional work! And thank you also to Diane who I spoke to on the phone for welcoming us so warmly to the area and arranging the cleaning. You are a gem, Diane!
Todd Nelson
Dec 21, 2019
Matt was so polite, professional and thorough. I think the work looks great, but I feel more comfort in the fact that it is so clean. I am always at work and calling isn't an option. I appreciated the Heather's friendliness and quick response to set it up via messenger. A great company with great service and people. Highly recommend and will use them again
Robert H.
May 06, 2019
Karen L.
Jul 20, 2018
The team that came to clean my parent's house today did a fantastic job. My mom was thrilled and I could hear the happiness in her voice when I called. She said they were very, very hard workers and very nice. The team was very patient and explained things thoroughly. The schedulers took plenty of time to discuss the cleaning options and the approximate cost. I thought the cost was very reasonable. I highly recommend these folks, they really understand excellent customer care.
Greg L.
Oct 03, 2017
I highly recommend this company for your carpet cleaning needs. We are selling my father's house and our realtor recommended them and I'm very thankful she did. When I called, I requested quotes on the rooms I needed done and while I was working with the wonderful receptionist, my brother asked if they also did linoleum floor cleaning as well as grout cleaning.
I passed the phone over to him and the receptionist patiently went through the pricing and my brother agreed to the additional effort and the final price. Once we saw the finished effort, we felt we got an outstanding deal! Shawn and Matt were the friendly, professional gentlemen that completed the service and were very polite throughout the process. We could not be happier with the final product and my bother said it best: "The quality is through the roof!"
I passed the phone over to him and the receptionist patiently went through the pricing and my brother agreed to the additional effort and the final price. Once we saw the finished effort, we felt we got an outstanding deal! Shawn and Matt were the friendly, professional gentlemen that completed the service and were very polite throughout the process. We could not be happier with the final product and my bother said it best: "The quality is through the roof!"
Brooke G.
Jul 25, 2017
Just had my carpets cleaned today and can't say enough good things about Mastercare. The technician, Brandon, was friendly, professional and thorough. He paid special attention to my high traffic areas and the service was reasonably priced. I highly recommend Mastercare to anyone in need of carpet cleaning.
Erin F.
Nov 27, 2015
When we moved here from California, we realized our carpets were quite grubby. The Master Care team was wonderful - so friendly on the phone, great with scheduling, and kept us updated on the timeline. They came and picked up the rugs when they said they would, and dropped off the rugs when they said they would - with a busy schedule, I definitely appreciate timeliness.
When they realized that we might want the extra pet "sealing" process for our carpets, they called us to talk over what that meant and the price difference. They treated us with professionalism and care, and I have no hesitation in recommending them for any carpet cleaning needs! Our carpets look and smell great! I was so impressed by their services that I even called them back today to schedule a duct cleaning for the house (see previous reviews for why I had to schedule this), and they were, again, friendly and professional on the phone, and were able to squeeze me in at pretty short notice. I'll update this review after their duct cleaning is complete to let you all know how their services are with that too!
When they realized that we might want the extra pet "sealing" process for our carpets, they called us to talk over what that meant and the price difference. They treated us with professionalism and care, and I have no hesitation in recommending them for any carpet cleaning needs! Our carpets look and smell great! I was so impressed by their services that I even called them back today to schedule a duct cleaning for the house (see previous reviews for why I had to schedule this), and they were, again, friendly and professional on the phone, and were able to squeeze me in at pretty short notice. I'll update this review after their duct cleaning is complete to let you all know how their services are with that too!