Since 1992 Broomstick Cleaning, under the direction and standards of President, Owner Liz Volk, has provided quality, personalized housekeeping services to the greater Seattle area. With a clear understanding of the meaning of individualized service, Liz accomplished this remarkable standard by taking a personal interest in the specific needs and desires of each and every client and creating a customized cleaning service schedule for each with a detailed list of tasks to be completed on each cleaning service day.Each Broomstick employee is very carefully selected and has always been looked upon as part of our family. Once in the fold, they are treated with the respect and commitment that that implies. Our philosophy is simple; well trained, happy long term employees treated with respect and rewarded for their efforts are our best avenue to happy long term clients. We are dedicated to our customers and our unparalleled personal service is second to none. Our Mission is to enhance our client family's lives by providing the highest quality, most reliable and personalized custom housekeeping services available. We offer a wife range of cleaning services.
Highlights and features
- Maids, Residential
Associations and certifications
- Better Business Bureau
Services
Pet-Friendly Cleaning
Report
There's "Pet-friendly" and then there's "Pet Enthusiast"! We fall into the later category. When we think of the word Pet Friendly it has a ring to it of being accepting and passable, but not necessarily very excited about it. We emphasize our joy with life's fuzzy critters by offering House Cleaning in Edmonds, Seattle, Bellevue, and around that embraces working around and with Pets. 
People
Reviews (17) Doug L.
Aug 06, 2021
We really wanted to give these folks a chance. Liz came out and did a really thorough walk through, and gave us a reasonable quote. The first crew was about 1/2 hour late, fine. While they were here, we were told several times that they were both trainees, and it was "the blind leading the blind." There were several things missed, but we talked to Liz and gave them the benefit of the doubt.
The second scheduled appointment they were an hour & 1/2 late due to "a mix up." They were apologetic and asked us to look at their work prior to leaving. All in all an OK job, but we shouldn't have had to inspect their work for them. I have to say, they really did try hard. Today was the last straw. Were to be here "around" 9:00. After several texts / emails were were told there was a "mix up." One person finally showed up at 11:00.
We needed to leave by 12:30, and based on past experience, we were not comfortable leaving her in our home while we weren't here. Unfortunately, we sent her away and emailed Liz the owner letting her know we would no longer need their services to which we received a snotty response. Apparently there is a reason they are called Broomstick.
The second scheduled appointment they were an hour & 1/2 late due to "a mix up." They were apologetic and asked us to look at their work prior to leaving. All in all an OK job, but we shouldn't have had to inspect their work for them. I have to say, they really did try hard. Today was the last straw. Were to be here "around" 9:00. After several texts / emails were were told there was a "mix up." One person finally showed up at 11:00.
We needed to leave by 12:30, and based on past experience, we were not comfortable leaving her in our home while we weren't here. Unfortunately, we sent her away and emailed Liz the owner letting her know we would no longer need their services to which we received a snotty response. Apparently there is a reason they are called Broomstick.
Liz Osborne
Dec 07, 2020
I started using Broomstick Cleaning almost 30 years ago when owner, Liz Volk, was a one person business. When we moved back to Seattle, we had her teams of friendly, professional ladies clean for us. Liz takes care of her employees, so during the worst of the Covid lockdown, they could collect unemployment. I highly recommend this local small woman-owned business.
Noah J.
Sep 22, 2020
We've worked with Broomstick for 3 years, and have been consistently happy with them and their terrific service. They've navigated the new challenges with Covid with grace and professionalism, and are always extremely flexible, respectful, and responsive. They do great work, and we couldn't recommend them any more highly.
Kelly K.
Aug 31, 2020
Our family has been using Broomstick Cleaning for over 12 years and couldn't be happier with their outstanding service. Their friendly, professional staff put great care and effort in providing a thorough cleaning with every service. Our family's safety is a priority to Broomstick Cleaning during covid-19 and I rest assured not only are we kept safe, but their staff are as well (gloves, mask, sanitization, etc.).
I have recommended their services to many family and friends and highly recommend them to YOU! My favorite day of the week is Wednesday evening when I get home from work to find a sparkling, fresh smelling, professionally cleaned home! Thank you Liz, Bruce, and the entire Broomstick family!
I have recommended their services to many family and friends and highly recommend them to YOU! My favorite day of the week is Wednesday evening when I get home from work to find a sparkling, fresh smelling, professionally cleaned home! Thank you Liz, Bruce, and the entire Broomstick family!
Laura Doehle
May 24, 2020
We went with Broomstick because they were reasonably priced and are comfortable with dogs. We've come to appreciate their team's professionalism and friendliness. They do a good job on each visit, leaving the house clean. When I have feedback, they listen and are responsive. We look forward to working with Broomstick for years to come.
Bridget Scott
Dec 25, 2019
Broomstick has been cleaning our house every other week for about 3 years now, and I just absolutely love them. They do an excellent job, and I appreciate that you have an assigned team that stays the same, so they really learn your house and your preferences. I love that they're so sweet and patient with our dogs, even letting them out to run around when we're not at home.
Even my cowardly dog who is usually afraid of people, gets excited when he sees them arriving, and runs to greet them at the door. The thing I most appreciate about the lovely Broomstick ladies is how gracious and accommodating they've been with all the changes our household has gone through. My child moving away and then coming back, a friend staying with us for several months, an entire house full of relatives, a series of foster dogs with varying personalities and discipline levels, etc. Nothing ruffles these awesome women!
Even my cowardly dog who is usually afraid of people, gets excited when he sees them arriving, and runs to greet them at the door. The thing I most appreciate about the lovely Broomstick ladies is how gracious and accommodating they've been with all the changes our household has gone through. My child moving away and then coming back, a friend staying with us for several months, an entire house full of relatives, a series of foster dogs with varying personalities and discipline levels, etc. Nothing ruffles these awesome women!
Ada Shen-Jaffe
Dec 25, 2019
For several months, our 89 year old mom was staying at our house. She always looked forward to seeing the wonderful, friendly Broomstick folks. They always greeted her with a smile and chatted with her about how she was adjusting to her move across the country--all while leaving our home so neat and clean!
Heather Whittenburg
Nov 10, 2019
We've used Broomstick for regular cleaning services in our home for several years. They are a cut above the rest out there with their personalized services. I love coming home after they've been to my house because everything smells so good and is squeaky clean. I don't know how I ever lived without Broomstick Cleaning.
Dave Skogerson
May 03, 2019
Chris ShoreMax Maxwell
Dec 18, 2018
Wow. The two ladies they sent over did an amazing job on our place. Thorough does not even begin to describe how much attention to detail they paid to every nook and cranny. We had used two different national companies in the past and besides being way more money they didnt do anywhere as good a job.
Erica M.
May 24, 2018
Extremely disappointed. I always had to do a second cleaning after they were here and even after I gave feedback things didn't improve. Felt they did just enough to get by. I've had my house professionally cleaned for close to 20 years and Broomstick is no where near the same level as what I've experienced with previous cleaners.
Heather W.
Mar 31, 2018
We've been using Broomstick Cleaning for about 3 years. They do an outstanding job! Never had an issue with their work, they charge very reasonable rates, and are great with our pets. I highly recommend them for deep cleaning and/or regular cleaning service. They come clean our house once every other week, and it works out great for us. Our dog even sits looking out the window on the days they come. He gets so excited to see his favorite ladies!
Mich E.
Oct 23, 2017
They initially couldn't find my place, which was fine. They were only a few minutes late. They worked really quickly, which I initially appreciated. They were respectful and cheerful. However, they left several minutes early. If you're gonna leave early, I'm assuming you'll either charge me less or I should find that things are really spotless. But after they left I was disappointed to find quite a few areas still dirty. I did a post-cleaning, which is just frustrating.
Bridget S.
Jul 14, 2017
Broomstick has been cleaning our house for almost a year now, and I realized I haven't written a review yet! I love these people. Love, love, love Broomstick Cleaning. We have 2 large dogs, one of which needs to be crated during the day (indiscriminate chewer), and the other left in the same room so the first one doesn't bark. Does this bother the Broomstick crew that comes to my house? No, they happily let the dogs out to play while they're cleaning, and then put them back correctly when they leave!
The initial consultation was thorough; they do specifically the things I don't want to do myself, and they do an excellent job. I love walking into the house when they've been there and relishing how perfect and neat it is!
The initial consultation was thorough; they do specifically the things I don't want to do myself, and they do an excellent job. I love walking into the house when they've been there and relishing how perfect and neat it is!
Marcy B.
May 15, 2016
I called for a quote. The owner man came late, without being prepared, then refused to give a quote because he said the 2 rooms he saw (living room & kitchen) had some clutter in it. My home is not a showplace, and I told him I have a teenager and a dog, and was just in a car wreck. It took all of 10 minutes to remove the "clutter, " but he had left by then. Dumb f-- will never get my business with that attitude. His behavior was simply RUDE!
Christian L.
Mar 31, 2016
Kathy L.
Jul 31, 2014
Nobody in the business better than Bruce and Lizzie. Here's why I give such high praise. First, they treat you as an important person--they show up on time or early, they listen, they work with you to make sure every detail will be covered. My mom has never had her house cleaned before so she was a little bit nervous. Bruce came out for the estimate and put her completely at her ease, especially after he quoted a super-good price.
The cleaners came today and Mom said she was laughing because she hadn't known how dirty things had gotten till she came back and all her crystal was all sparkly-clean! So, Broomstick has set Mom's mind at rest, and my mind at rest because I know the cleaning burden is being taken care of by the very best. Thanks, Bruce and Lizzie!
The cleaners came today and Mom said she was laughing because she hadn't known how dirty things had gotten till she came back and all her crystal was all sparkly-clean! So, Broomstick has set Mom's mind at rest, and my mind at rest because I know the cleaning burden is being taken care of by the very best. Thanks, Bruce and Lizzie!
