NW Maids

We gifted this deep cleaning to my sister and her husband. My sister is starting chemo today for breast cancer and we wanted her to have a nicely cleaned house for her and her husband to not have to worry about it during this time. Neil did an outstanding job of deep cleaning there entire house. He worked for hours! My sister and her husband are very pleased which makes us very happy! Thank you from the bottom of our hearts!

Super easy to schedule online, and the communication with the scheduling team was prompt and clear. Love the automated reminders via email/text. The cleaning team was on time, professional, courteous, and did a great, efficient job!

Loved their cleaning. They showed up on time, worked really hard, and made the place look beautiful and like new. They did the baseboards, a meticulous job bathrooms, mopped the stairs, and much more. Will now set up a regular clean from NW Maids. I'd highly recommend.

The team was efficient, skilled and just plain wonderful! I wouldn't hesitate hiring them for your cleaning needs!!!

NW Maids makes the entire process so easy! I love that I can book and pay online. Will definitely use their services again!

Booked a move out cleaning without thinking too much about who I'd go with. I was not really sure because i was getting my friends house cleaned. I'm very very happy I tried nwmaids.com. I was able to schedule my own time and exactly what I needed done and they came on time and did it.

1. Fully equipped.
2. Very professional
3. Completed the whole house in 8 hours without complaining because the house was really dirty. I have already recommended their services to my friends who needs a cleaning.

I was so happy with NW Maids for a move-out clean! I had a scheduled appointment but heard from their office the day before that due to a medical emergency, the person would not be able to come. I was sorry to hear of her trouble. I did express that it was to late for me to schedule with another service and my lease was ending. The gentleman who called worked a miracle and got another team member lined up to come the day after, on a Sunday! I could not have been more pleased with her punctuality, friendliness, and careful work to clean the entire house. I would definitely recommend NW Maids!

Made my whole month!! The fantastic cleaner spent 45 minutes on the bathroom - we have a glass door shower and it's impossible for me to clean good. Not for her! It looks new again. Being a work from home, stay at home mom to a toddler it's been difficult to get the house as clean as I like - I'm usually working when not with my son. She did a superb job. I feel like a huge weight has been lifted off my shoulders. If you're on he fence about hiring this cleaning service, take my advice and do it!

I have been so happy with NW Maids and their service. They are always on time and the cleaners are exceptional. My last lady was so thorough and kind- she dusted my paintings and even cleaned under the stovetop range. My apartment is always sparkling when the NW Maids are finished. One time, I didn't hear the buzzer, so I accidentally missed their ringing up.

That caused them to wait for 30 minutes. I was horrified when I looked at my phone and saw that they had buzzed. I called immediately to apologize and reschedule, and not only were they SO NICE and gracious about it, they came back immediately and cleaned my place! While their cleaning abilities are fantastic, it's really their friendly attitude and kindness that go a long way for me as a customer.

I sometimes leave clean sheets on the bed and the ladies know to change them. I am sometimes home, sometimes gone, and I feel very safe trusting my home and all its contents to this service. I haven't had the same cleaners twice, but all have been great, especially the last lady who came on her own and lugged her floor steamer with her. I try to keep my place neat and tidy, but a once a month deep clean from professionals makes all the difference.

It was my first time using NW Maids services. They were very easy to work with as far as scheduling. On the day of their team showed up on time and were super nice, detailed and professional. I will definitely contact them again.

Great service. Happy with the value for what I paid. She asked me when she first got there what I wanted done and she was finished within 3 hours. Definitely recommend

We used NW Maids for our move out clean after living in an apartment for about 5 years. Let's just say it was long overdue for a deep cleaning. I didn't catch our cleaners name, but boy was she awesome! She arrived early, had everything she needed and got to work. She had everything in our 2 bedroom apartment spotless in about three hours. Seriously she was a miracle worker!!! It was super easy to book online, which I really appreciated.

This review is for Natasha at NW Maids. She is fantastic! We've had really hit or miss experiences with cleaning services, mostly miss. I don't feel like I ask for the moon, but I do expect for things to be clean if I'm paying for the service. We have a small place, but Natasha is the first person who really gets everything done. My husband and I happened to be home early one evening and were able to meet her.

It was obvious that she takes pride in her work and I appreciate that she pays attention to what's important to each client. Not only does she make our daughter's bed, she takes a few extra minutes to set up her stuffed animals to welcome her home rather than treating them like an afterthought (see pics). Our daughter has enough (medical) challenges in her life and we appreciate these sweet touches. It's lucky for NW Maids that we can't afford to hire Natasha full-time, because we absolutely would.

Really impressed with the thoroughness of the job by the 2 cleaners that came to our house. This is the 3rd cleaning service we've tried , and by far the best ! We're hoping to have the same 2 cleaners in the future!

I had a wonderful experience with Natasha who came and provided a deep clean for my home. She took time to pay attention to detail and was also friendly and efficient. I would love to have her come again!

Always on time or early. Olmeda team pays special attention to those details that make a difference when you walk into a home. Thank you!

I was referred by a friend for their services to perform cleaning on a rental. I am pleased with the efficient and quality service performed. Booking the service was very easy on their website. And I was able to modify the time as schedules change. I would recommend their service for others.

I booked NW maids for a move-out clean and was very happy with the results. The cleaner arrived during the scheduled window and was very communicative. He did a really thorough job with the cleaning, the place was pretty near spotless. Booking with NW Maids was also pretty easy, and it was one of the more affordable services we looked into.

Sunshine did an impeccable job cleaning my place! This was my first time using a cleaning service for my home and I definitely am glad that I did. Her work was very thorough and her attention to detail is greatly appreciated! I will definitely consider booking with NW Maids again for my next home cleaning needs! Services: Interior & exterior window cleaning, Deep clean

This was our first experience with a cleaning service and it was great. The team showed up on time and provided us a time estimate (which was crucial drive t we were leaving during the service and we have two young children). When we got home, they were finished and the quality of work and attention to detail was great. Looking forward to our next service!

I booked NW Maids for a move-out clean of my apartment. Getting a quote and booking was super easy, so I decided to book a move-in cleaning for our new place as well. The move-in cleaning had to be rescheduled but that was straightforward. The cleaner was running about 45 minutes late due to some unforeseen circumstances, but she requested that NW Maids inform me, which they did via text.

The house was already pretty clean, but the cleaner did a very thorough job anyway. For the move-out cleaning, the cleaners arrived on time and did got to work. The apartment needed a deep clean, and they did a great job cleaning it to like-new condition.

My experience with NW Maids was overall pretty good. Their cleaners were fantastic, very thorough and on time. The only issue I had was that I scheduled a move out cleaning on the very last day of my lease, and unfortunately their cleaner had a family emergency. They let me know, and did get me into the schedule again but it was 3 days after my lease ended. Part of this is on me for doing it last minute. To their credit, they did offer a discount for their delay, which was much appreciated.

Update from original post: NW Maids solved my issue by having someone come to my home and redo the cleaning. In order for that to happen I had to personally take pictures of everything that I was unsatisfied with (which was the whole house) and email them to customer service. The response and reschedule was quickly taken care of. Moved from 1 star to 3 stars.

Original post: Kind person Vacuumed only the most accessible areas Left the corners and edges of all rooms unvacuumed The bathroom taps looked like they went over them very quickly The bathroom floor had a lot of film on it suggesting a dirty rag Still soap scum on the shower walls Didn't vacuum large sections of carpet I feel I didn't get the value for my money. Disappointed and having a hard time connecting with customer service

One of the best features of NW Maids is that they are consistent with their calendar. They won't cancel or postpone on you. We've had several different folks from their company come to our home and help make it beautiful. The two-hour arrival window is the only reason they're not getting 5 stars. Like most services they only schedule cleanings before 5pm, so if you work from home, you have to juggle rooms.

Dena did a wonderful job. I was grateful for her work and the tips she provided to help keep my space clean. She came prepared with special tools and cleaning agents to make my bathroom sparkle! Five stars! Service: Standard clean

Today we had our first clean with NW! We loved it! Maria and Marisol took care of everything so professionally. It's amazing how fast and well they did it

Great communication, scoping, and providing fast quote. Then very efficient and accommodating scheduling. And finally, the cleaning itself. the couple that came to clean started on time, it was a great job, focused on details, no spot was missed, especially on the floors that required special attention, see the pic. Great job, the house is now squeaky clean! Highly recommend these guys! Thanks!

My place needed a good cleaning and I thought Danielle did an amazing job. The place is spotless, it felt so much lighter in there, and all the small jobs and crevices had been thoroughly cleaned. She was on time, asked questions, and checked in to let me know when she was done. Highly recommended!

The cleaning job by Goretti was superb. I did not micromanage her. She did her work systematically without my intervention. I was happy with the outcome and hope she will be available everytime. I would like to thank NW Maids Cleaning Service for providing a well trained and motivated person and would highly recommend their service to anyone in need of such help.

Great service, follow through, and the cleaning was very thorough. Will use again. She came within the prescribed time frame and was there from 1 pm to 6:15. I was extremely happy how easy it was to schedule and pay on line as I live in another state and arranged this as a gift for my sister. No need to come out and give an estimate, it was all done on line.

This was my first time interacting with NW Maids and I was thoroughly impressed by their customer service and professionalism, not to mention the thoroughness with which the cleaning lady cleaned my apartment. It was in a pretty disheveled state since I had recently moved in. After the service, it would not be an exaggeration to say that my house was sparkling. I'm definitely going to be using their service again

I'm late posting this, but they were great. Did a good job cleaning and were easy to communicate with, felt like a good value.

Had a pleasant experience with NW Maids. We hired them to provide a pre move-in cleaning service. The staff did a wonderful job with the deep cleaning. I appreciate the reminders about the service date and the heads up when the staff was running late due to traffic. Will definitely hire them again. Thank you for making our lives easier, NW Maids!

I thought our maid was really nice and she did a decent job, but she only took barely 2 hours. 2 hours just isn't enough to do everything on their list. I requested a general cleaning and I just assumed they would take however long it would take to clean all items on the checklist for my 1200 sqft 2bed2bath apartment. Some of the surfaces in my bathrooms, kitchen, and bedrooms weren't even touched.

She didn't take out our garbage. The shower wasn't cleaned very thoroughly. She did clean the floors pretty well and she dusted some things, but not all. I think she cleaned the toilets well. She showed up on time but she left very promptly after almost 2 hours. I don't think it's her fault, but maybe add on another hour to make sure all things on your checklist actually get cleaned.

We have been using NW Maids for quite a while now for hourly cleaning as-needed for our house. We've had a few different people come to our house but yesterday we had an amazing experience with Quincy Sidney. He showed up on time, worked quickly, wore his mask the whole time and our bathrooms looked amazing when he was done. Very good experience and very polite guy!

I have used the cleaning service for clients, referred them to multiple clients and coworkers. Easy booking system, nice people doing the work. I tried to book a cleaning today for a house that is set up like a duplex; one unit up and equal sf on lower level. They apparently looked the property up for square footage, and wanted to charge me for both units minus $20 for the bedrooms.

I explained the situation, and there was absolutely no flexibility. I told them I would find someone else and to please delete my account. The response was that they can not adjust their policy regardless of the situation. Very shortsighted; stepping over dollars to pick up pennies.

We used NW Maids for a move out clean. We had a bunch of stuff happen with our move which boiled down to our stuff wasn't out of the house like I thought it'd be (DON'T USE MOVING BROKERS!). I couldn't reschedule due to the last minute nature of the moving fiasco and needing to be out of the apartment by the next day, and NW Maids worked with me to clean what they could and I could not be more thankful to them! They did such great work and if we were staying in the area, we'd continue to use them. Such lovely people and totally saved me with this move!

The communication with NW Maids waS outstanding. They followed up via email and text to confirm my services. I had them do a move-out clean for a rental house and the cleaners arrived on time, worked hard and fast, and got it all done. I prefer to use a service that provides a list of tasks and they did that. Will definitely use them again!

I needed to book a move-out clean quickly, and NW Maids were responsive and quick to confirm my booking. Fernando and Loreta showed up within their 2 hour time window and did a bang up job of preparing the home for the next tenants. I recommend and will use them again.

As busy professionals of a certain age, we sometimes have trouble keeping up on the cleaning. We were having guests come to stay in a few days, and despite our best intentions, we realized we were not going to be able to get our apartment into anything like presentable shape by ourselves. Enter NW maids! We went online and quickly had a quote and a plan.

On the day of cleaning there was a near-miss as our originally scheduled crew was going to be unable to reach us. Thankfully NW Maids came through with a substitute crew. The crew arrived on-time (actually a little early - but called ahead. They respected our time requirements.). They were kind, helpful, thorough, and efficient. Our apartment is cleaner than it has been in months, and we will not be ashamed when our guests arrive. Well done and kudos to NW maids! We are very pleased with the service provided.

This was my first time using a cleaning service. It was for a move out clean to make the landlords happy and to receive my deposit back. I came across this company through Yelp and at first impressions of their website and services were very promising. Everything was very easy to navigate. After booking an appointment, they have called to confirm our appointment and assured us a good clean up.

When we came to take a look at the home after the service, all I can say is wow. I have never seen a our house ever this cleaned. They all the kitchen appliances, wiped down all the cabinets, vacuumed every corner of the house, and cleaned all the bathrooms. This was a very deep clean and was worth every penny. The house was 2100 sqft, 3 bed and 3 bath and I was quoted for $359, then they offer coupons all over their website which I came across a 25$ off and brought the price down to $334.

This was wayy better than some other companies that charged by the hour, which would of ended up being about $6-900 Overall, the services were amazing, they did an amazing job with the house and I would recommend this company to anyone who is looking to get their house cleaned for a decent price!