Maids by Trade

We have used them for over two years and they have been fantastic. They do an excellent service. From ceiling to floor the house is dusted and spotless. They show up promptly every week, very friendly, and I feel safe and secure having them in my home.

I thought they were very unprofessional that came all the way out here to do an estimate they quoted a price they said they'd be here the next day at 2:00 and then they called and canceled and said that they couldn't come due to the fact that they were in Beaverton well you should have just been up front and told us that why you were here why did you come all the way out to Southeast Portland to do an estimate to give us a time to quote a surprise to just cancel on us I thought that was very unprofessional very rude.

My 18-year-old son was paying for the service his room was quite a mess I understand that we wanted the kitchen deep cleaned in the bathroom do you cleaned all services that they say they provide so I give them a one-star a zero star

Not even 1 star worthy but I was forced to in order to write this review. Basically, I've been robbed. Do not use their services. Not only did they not clean or provide services that were discussed and communicated, but spoke about me poorly in my own home, and then blamed me. The walls are filthy and so is the stove- which was discussed about needing to be cleaned.

Apparently walls aren't included in their cleaning services- but requests aren't honored either as staff became angry with me. I was Told the first cleaning was a deep clean but the maids told me yesterday the first clean wasn't even up to their standards- but then wanted to charge me extra time to do so. When I spoke to supervisor she was extremely unprofessional, rude and disrespectful.

I regret ever spending money here because my apartment is not even cleaned as discussed but they get to walk away with my money. What a waste of time. If you want to spend over $500 for these photos- that's your choice.

Maids by Trade did a fantastic job, our house looks brand new. We'll definitely be using them again in the future.

The service was comparatively very expensive but the team did a thorough job. They did break a few things and were definitely careless when organizing my things. They are not very attentive to their missed calls or voicemails during business hours. This is a tough business to be in during covid times to be sure, but I'm not sure I'd use this company again.

We have been using Maids by Trade for years now. We've always been happy with their consistent good service. They have been easy to work with when we've had to make changes. I would recommend them to anyone.

I've been planning to call a maid service since September but it's very difficult to trust people nowadays. I don't just let anyone to come to my house. Fortunately, my mother is their regular customer and she knows I'm busy so she sent the same service to me. All I can say is great job! They work fast and the service fee is just right. Maids by Trade is best company in our city!

My husband and I could not be happier with how Rosa and Rosario cleaned our house yesterday. Today my husband said he is continuing to see places they cleaned. They did a wonderful job and we are looking forward to our next cleaning. Thank you!

Before putting our house on the market Maids by Trade did a great job cleaning our house. The contracting process was quick and easy. Commuication was top notch. They arrived and completed as promised. I would definately recommend them to friends and family.

Highly recommended! From estimate to cleaning, this team impressed me! I reached out via Yelp, coordinated an estimate, they came out and answered all my questions and provided a lot of info, they confirmed the appointment in advance, let me know when they were 30 mins out, then showed up and got to work. I didn't expect as much as I got--including little things like folding up blankets and organizing the remotes on my coffee table!

My biggest headache is mini blinds, and they did a great job cleaning these (it's a bit extra, but worth it!). Also, I work from home, but they worked around me for as long as they could before I had to move to another room. :) Wish I could afford to use them on a regular basis! Alas, only a couple of times a year for a deep cleaning.

On time, impeccable attention to detail, coordinated the appointment the day before and the day of and and very professional! My shower is like new, cobwebs gone, and my plantation shutters were meticulously dusted to perfection.! I am incredibly grateful Maids by Trade and will highly recommend them. They are scheduled to come in 3 weeks.

We have been using Maids by Trade for over a year now. Their cleaners are all extremely good. We really love that each time he comes she does a fantastic and thorough job of cleaning our apartment leaving it looking bright and spotlessly clean. Thank you so much Maids by Trade cleaners!

Trying to get a regular cleaning schedule with Maids by Trade was such a hassle that we decided to go elsewhere. We managed to get an initial cleaning done, after a lot of back and forth with the receptionist and having a staff member come out for an estimate. The crew did a decent job and we were happy enough to try to get a regular service scheduled.

However there was so much back and forth, lack of timely follow-up and excuse making from the office staff that I decided to forget it and move on to a new cleaning service. While the cleaning service was decent and the maids themselves were professional, it also was VERY expensive, so you'd expect impeccable customer service and attention to detail, which we did not receive from the reception and scheduling staff.

I have had a house cleaner for the last 15 years. I have had very few issues over the years. But this company has been difficult. 1. They have different teams come in, they have to be trained and told each time what to do. Many don't speak English. So this creates a problem. 2. I have had them put mats back in crooked. Their boss was there and he said, yeah I noticed that but didn't address it.

I have had them put the sheets on the bed like it was a pillow instead of changing the sheets. 3. I called and made arrangements for them to keep my card and number for payment. They look the payment but have no recollection of this conversation and therefore didn't charge me for several cleanings. Warning: balloon payment! 4. I asked them to clean the lower bathroom now for 2 months now.

I talked to the guy who verifies their work, I showed him exactly what I wanted. He said he would mark this down. I talked to the cleaners directly. I talked to the ladies on the phone in the office. We had an agreement about what was going to happen. This has yet to occur. They sent out an email saying that we had to write a good review for the people to get raises. I'm not happy. I don't recommend them at all.

Highly recommended! First class operation from booking to cleaning to follow up. Used them for a move out clean. they did such a great job I recommended them to my new landlord who had problematic tenants who left the house i was moving into, in complete filth. He called and used them for a cleaning as well and was just as astounded as I was on their amazing work. Worth every penny. Many thanks!

We've been using Maids by Trade for several years and have never been disappointed. It's so great to have a reliable, efficient and professional team that gets the job done (Lupita & Ana Maria are great). By using an established company, we never have to worry about last-minute cancellations or calling in sick) and having a team of 2-3 people means our house is clean in a fraction of the time it takes a single cleaning person. We highly recommend!

The team that I had was AMAZING! I had to leave the house to get stitches just before they were set to arrive so I left them a short note and took off. When I came home they were elbows deep in cleaning but took the time to make sure that everything that I wanted done was noted, they even asked how my hand was doing. When I came home again the house was glittering.

My floors and windows by my front door have never been cleaner. I was so happy with the service provided! Emerald in the office was also great, she took down everything that I wanted done and was able to give me a VERY accurate estimate without even seeing the state of my home. 10/10 service, I would gladly have them come in again!

Maids by Trade have been cleaning our home every two weeks for the past several years and we've been very pleased with the results. Team 4 (Sandra, Elizabeth and Ana) has been consistently excellent and we appreciate the job they've done. They work quickly and efficiently. The office has been very responsive when we needed to change cleaning dates because of vacations, etc. The bottom line is that we highly recommend Maids by Trade to anyone looking for a cleaning service.

Maids by Trade has been cleaning our home for a year now, and I could not be happier with their service. Our team (Team 10!) is the best. They are cheerful and completely professional - but even more importantly, they are kind and sweet with my baby and always accommodate her nap schedule, working in other parts of the house or being extra quiet when she's sleeping.

The team is very considerate about our space, and I look forward to their visits. I totally trust them. Maids by Trade has great customer service as well and I tell all my friends to use them!

I have used a few different house keeping services over the last year, and Maids by Trade has proven to be the most thorough and efficient of them all. They were easy to reach by both phone and email, and setting up my regular visits has been simple and straight-forward. My only complaint is that the team uses green products, so my home doesn't have the pungent ammonia "clean" smell when I get home, but that's probably for the best for the health of me and my young children : Would definitely recommend!

Astounding service! I went to work and when I returned, my house was immaculate. I am a single parent with two teenage boys, two dogs and a cat, and I work full time. Though I clean on a regular basis, things get ahead of me! When they were done, my house was so clean and fresh. Every single thing was dusted. It smelled great. All the counters and fixtures were shiny and polished.

Every inch, nook and cranny was clean. The floor shined. The carpets were all vacuumed. They paid attention to every detail. It made me so happy! I've had this company come to my house twice and have been so impressed both times. Maids by Trade has far surpassed the other cleaning agencies I've used. Maids by Trade was my first cleaning company experience and they set the bar.

When I needed someone last minute, I hired another well known popular company. They were friendly but they did not even come close to the level of care Maids by Trade provided. They pay attention to every detail when they clean my house. I've had a team of 3 and a team of 2 come. They are courteous and professional. They were right on time too. I highly recommend this company and will absolutely use them again. They exceeded my expectations. Just the best!

Great job. It's a week After they cleaned and my house still feels shiny and new Yelp wants me to make this review longer to count as a review. They did a great job thumbs up!

Scheduling and estimate was easy. Lupita & Dalia arrived on time and went over the house with me. I wasn't sure how long I wanted to pay, they let me come back and check in on progress to make a decision. Very flexible. Everything is nice and clean now.

Wow, so impressed by the work that Jose Luis & Osmarys provided. We needed a deep clean prior to moving in to our fixer upper, and Maids by Trade certainly came through for us. We elected to not go with an on-site estimate prior to the appointment, but the estimate they gave us over the phone still proved very accurate. Upon arrival, the team walked through the home with me to ensure we were on the same page.

They did a very thorough job, especially with our shelves, baseboards and windows. I came home when the work was nearing completion, and was very impressed to find one of the company's "quality control" staff on site, ensuring that everything was cleaned to a high standard. He also informed me that the work would go slightly over the initial time estimate and explained why.

The attention to detail and transparency were much appreciated. You'd be hard-pressed to find such quality work for such a reasonable price elsewhere in PDX. Home cleaning services can be really hit or miss; this was definitely a home run for us.

From initial contact through estimate and cleaning the staff at Maids by Trade were wonderful to work with and very friendly. They are very professional, caring and punctual. Rocio & Irma showed up spot on time and Were very nice to work with throughout the cleaning process. They were friendly and thorough with their cleaning. We will definitely be using Maids by Trade again in the future.

Such a great experience with Maids By Trade! We needed same day cleaning for a house we were moving out of. I called in the morning and April was able to set up a team to clean the entire house that afternoon. The estimate she gave me was 100% spot-on and she was super helpful and easy to coordinate with. The cleaning crew did an incredible job and were very efficient and nice. Raz, Sandra, Zuleima, & Rubicel cleaned the entire house, which was not in great shape, and just a few hours. It was cleaner than when we moved in! I'm very impressed and would recommend Maids By Trade to anyone!

We had a great experience with Maids by Trade. Our team is quick, efficient, thorough and quiet. This is the first time we've hired house cleaners from a company and we are extremely happy with the results; we're now on a regular schedule. Not only they excel in the services they provide, but their customer service is very responsive and prompt with scheduling.

We didn't have enough time for an estimate so the office had to relate all the notes about our house and our pets to the team and everything workout perfectly. We highly recommend Maids by Trade.

Maids By Trade - your comment from my review was obnoxious. Yelp is a place where people can voice their opinions on companies openly. I'm sorry you didn't like what I had to say, but that was just annoying. And I never once asked you guys for any sort of refund. The more interactions I have with you guys, the less I like you. Learn about customer service - from your owner Tino down to whoever annoyingly writes back to yelp reviews. 1 star business.