Rated 4.76 / 5 from 25 reviews
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Service Knights The company is owned and operated by brothers Lee and Eric Ryals since June 2000. We have been trained under IICRC Standards of Schooling and are very versed in different methods in which we use to perform our services. We decided to form a partnership in the year 2000, and have been serving the Jackson metro area for better than a decade. Our business is built on strong work ethic and the dedication of "getting it right".
Highlights and features
  • Carpets, Furniture, Residential, Rugs, Upholstery
Associations and certifications
  • Institute of Inspection Cleaning and Restoration Certification
Services
Commercial Carpet Cleaning
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Commercial Carpet Cleaning We provide a wide array of commercial carpet cleaning services. Our typical commercial service includes restaurants, town homes, apartment complexes, offices, daycares, churches, and retirement communities. We do offer encapsulation service. We use a spray/bonnet method particularly on Olfin carpets. It's a very popular method performed on larger square footages such as churches, office buildings and schools.
Upholstery Cleaning
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Upholstery Cleaning We clean all types of upholstery from micro-fiber to hyshon cotton. We offer wet and dry clean service for specialty fabrics.
Videos
ServiceKnight shows off tile job.
ServiceKnight shows off tile job.
ServiceKnight shows the contrast between a unclean hallway of tile and ServiceKnight cleaned tile in a break room @ a bakery company in Pelahatchie, Ms.
Reviews (25)
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Tremayne Bolden
Jun 14, 2022
We called several carpet cleaning companies on Saturday and Lee from Service Knight was the only company to return our call. He was very professional and arrived to our home within an hour. He was able to clean our 4 bedroom home right before the final walk through for our home closing. I highly recommend Lee and the Service Knight team for service. We received great comments from the buyers about the cleanliness of the carpet. Thanks again Lee, you were a life saver!
Erica Tatum
May 10, 2022
I made an appointment with ServiceKnight for them to come out and clean my two couches a standard size and love sofa, along with an area rug my appointment was for Wednesday May 25, 2022 between 9am-11am, around 11:30am I noticed no one had called or arrived for my appointment. I called several times before receiving a call back and was told that an "emergency" came up at 5:30 am that same morning so that they wasn't sure when they would finish with that job and therefore assuring someone would call me regarding a new appointment time for later in the week.

I received a text message the next day stating that my new appointment was for Saturday May 28, 2022 for 9am-11am. Again, no one called or arrived for my appointment. Once I realized that no one was coming out, I did not bother to contact them regarding my second appointment seeing that they were unreliable. I as excited about having my furniture restored so needless to say that I was very disappointed in this company and with that I'm not sure about the quality of their service but their professionalism and reliability was very poor from my experience with them.
Keri Joy
Dec 04, 2021
Very professional and prompt from beginning to end Very satisfied with all services. Carpet looks new again. Will not consider anyone else for any carpet/tile cleaning Services: Carpet cleaning, Pet stain and odour removal
Kevin Partridge
Dec 02, 2021
ServiceKnight showed up when they said they would. Triston asked the right questions about what we needed and worked quickly but thoroughly to make sure the job was done like we hoped for. Will definitely call them again. Service: Carpet cleaning
Dolly Meadows
Nov 07, 2021
Individual that completed the work was professional and personable. Did a great job for me. I would recommend this local business to other people. Service: Carpet cleaning
Chelsea McClanahan
Nov 04, 2021
Service Knight does an AMAZING job! Lee and Tristan were very professional, prompt, efficient, courteous and addressed all of my concerns. I had 3 rooms of carpet, 2 area rugs, and my very large sectional sofa cleaned. They were able to get out all the stains from children and pets and left my house smelling so fresh. They went above and beyond to work us into their schedule on short notice. I would highly recommend them to anyone needing professional steam cleaning. It will be done the right way, the first time.
Shawna Clark
Oct 05, 2021
I am the site director at Son Seekers After School and Summer Camp (reservoir location). We needed some extra TLC and deep cleaning in 5 of our classrooms that have carpet. There was significant staining and we needed help! I contacted Service Knight and Lee was so helpful. He did an outstanding job on our carpets and we will definitely call him again to come out. If you are looking to support local and for someone who is knowledgeable and dependable, this is your company! Give them a call!
Martin Guzman
Sep 23, 2021
Tristan from ServiceKnight was amazing. Very Professional and paid attention to detail. Our carpets look brand new! Services: Carpet cleaning, Pet stain and odour removal, Area rug cleaning
Natascha Thompson
Sep 14, 2021
I have used them several times in my transitions. Always on time, professional and my clients are always satisfied. Service: Carpet cleaning
Sam Hernandez
Jul 18, 2021
You've got to use them! After the first technician came and didn't truly complete the job to a standard, the owner himself came and made sure to do an outstanding job on the loveseat and couch I just purchased from someone! They were so patient with me and understanding although I was not there the first or second time they came, but they were willing to work with me while my mom was at the house when they came in to work. They also offer military discounts! The couches are now pristine and I can't believe the night and day difference from when I first bought them!
Kristen Ellis
Jul 04, 2021
Lee was fantastic to work with! I needed multiple patches repaired in my carpet that were torn and he was able to fix each one to look like new! He made sure I was satisfied with his work along the way and kept me updated throughout the job. He also installed transitions where a previous contractor had done botched work. He was extremely professional, courteous of my time, and exceeded expectations! I would highly recommend Service Knight for any flooring needs and will use them again should the need arise.
Kathleen Jacobson
Jun 04, 2021
Excellent work. Reasonable prices and prompt communication. Website was very user friendly. Family owned business that takes pride in their work. Ill be using service knight for the periodic cleaning of my carpets and upholstery highly recomment. Services: General carpet cleaning, Upholstery cleaning
Jessica Spears
Apr 30, 2021
I really enjoyed doing business with Service Knight & our sectional looks BRAND NEW! We purchased it from a yard sale, so we wanted to have it professionally cleaned. After some research & price comparison, we booked with Service Knight. The whole process was very user friendly with immediate confirmation. Prices are extremely competitive & they proudly offer a military discount (which my veteran husband appreciated very much) Also, the customer service here can not be beat! I even received a call after the job was complete to make sure we were satisfied with the work done! I would highly recommend to anyone & I will be calling them again!
Briana McElroy
Jan 13, 2021
Was thrilled with the cleaning by ServiceKnight! As a family with two dogs and an infant, you can imagine the spills we deal with on an almost weekly basis. ServiceKnight was fast to schedule, incredibly communicative, and most importantly.did a stellar job cleaning our sectional. We also have quite a few rugs throughout the house and will be entrusting their cleaning to our friends at ServiceKnight. They will be our go-to service for any and all upholstery needs going forward.
Kristy S.
Dec 02, 2020
After dogsitting for a friend, there was a massive, stinky accident left behind on my beige carpet. After trying to get it all up myself, unsuccessfully, it was time to call in the experts. I found Service Knight online and was convinced based on their reviews. It wasn't until I visited their website that I learned just how easily I could select the cleaning plan I needed as well as schedule my own appointment.

During the day of my cleaning, well within my 2-hour time slot, I received a text message that let me know my technician was enroute. After going over my problem areas with a pre-treatment, my carpets were cleaned to perfection leaving behind a nicely clean and neutral smell. I'm so thrilled with their service and results. I highly recommend Service Knight to anyone who is in need of a thorough carpet cleaning!
Christopher Crumedy
Jun 15, 2019
Service was awesome! Technician took his time and got out stains I didn't expect to come out. My carpet actually looks brand new. Last company I used couldn't even compare! Price was also good. I will definitely recommend them to others and be using them again.
Anne Jernigan
May 08, 2019
Our brick floors look brand new! Service Knight was able to take off 20 years of grime. They were diligent in cleaning, professional and friendly. They also cleaned our neutral rug and ottoman which looks brand new as well. Our new year is off to a clean start! We will be using them again!
Rose Sumrall Random
Nov 27, 2017
I made an appointment today and they showed up on time as promised. The staff was absolutely friendly. What had me reeling was the switch on prices. Originally, I was quoted $165 for a love seat, sofa and recliner with $2 extra for pillows, which was fine. When the serviceman got here, he measured my sofa and loveseat and said it would be $212 plus $35 for the recliner.

I asked why the change. He said it cost $15 a linear foot and they didn't know this when he quoted me the price. This all would have been fine if when I had originally called, they let me know this. I could have measured the couches myself and had the real cost. Of course, I refused the service because I wasn't informed of the true prices. After the service man left, management called and said they would do it all for $165.

He was nice on the phone and stated the policy again about $15 a linear foot, but stated he would make an exception because he wanted to make me happy. I thought that was nice, but at that point, I was too angry to accept. I'm writing this review to make sure others know that it is $15 a linear foot to clean upholstery.
David Nelms
Mar 26, 2017
Nothing but superior service every time Lee and his time are asked to provide their excellent service at our home. He and his team provide excellent work for an affordable price. Amazing work and he is an honest and professional business owner. I would suggest him to anyone for their carpet cleaning needs.
Pam C.
Mar 01, 2017
We contacted ServiceKnight about carpet cleaning to remove pet stains this past week, and they were extremely responsive to our service needs. Lowell was prompt, polite, and was able to treat the odor and stain problems in a very efficient manner. We will definitely use this company again!
Meghan Robinson
Jan 22, 2017
One of the best customer service experiences I've ever had! This company is run by incredible people with excellent skills! They cleaned my carpets and a couch and not only are the carpets pristine now, but the price cannot be beat. Would recommend them a thousand times over, and I'm looking forward to using them again soon!
Rhonda Harris
Nov 28, 2016
I've been using Lee's service for close to 10 years now. I have never had to call anyone else because his company does such a great job. Friendly, professional and superb carpet cleaning all the way around. The pricing is very reasonable and you won't see that from other companies out there. I highly recommend him to everyone. Thanks Service Knight!
Stephanie G.
Sep 07, 2016
Restored my carpets and tile amazingly! Made everything look so fresh and new in my home! Thank you!
Joseph H.
Jul 06, 2016
Very professional and friendly service. They do amazing work and follow up to make sure you are satisfied. After giving them a try, I have now used them several times. We have indoor pets and the service we receive is so much better than previous companies.
Taylor R.
Feb 05, 2016
Service Knight was AMAZING. Very professional and did a wonderful job! Called on a Wednesday and they were here on Thursday morning! Great prices and even better customer service! I even got a call the day after cleaning to make sure we were happy with everything! Would highly recommend and I plan on using them again in the future.