The company was established in 1996 by Art Thomas. Over the years upholstery cleaning, as well as grout and tile cleaning were added to the services we provide. Our most recent and largest investment since opening Steam Sweepers has been oriental rug cleaning services. Steam Sweepers LLC invested the capital needed to open the most advanced Oriental and Specialty Area Rug Cleaning Facility north of Seattle.
From the beginning and still to this day, Art is involved with each customer, whether it is providing an estimate of services, quality control, or follow-up. The whole Thomas family participates in the operations of Steam Sweepers LLC. Karen, Art's wife, who has been an Occupational Therapist for 26 years provides Human Resource assistance for Steam Sweepers. His son Bryan, a recent graduate from Western Washington University, works full time as a residential and commercial carpet cleaning technician during summer breaks. Their daughter Brea is a current student at Whatcom Community College. She works part-time in the office providing clerical, administrative, and customer service support. Art trains and provides education through IICRC for all employees.
From the beginning and still to this day, Art is involved with each customer, whether it is providing an estimate of services, quality control, or follow-up. The whole Thomas family participates in the operations of Steam Sweepers LLC. Karen, Art's wife, who has been an Occupational Therapist for 26 years provides Human Resource assistance for Steam Sweepers. His son Bryan, a recent graduate from Western Washington University, works full time as a residential and commercial carpet cleaning technician during summer breaks. Their daughter Brea is a current student at Whatcom Community College. She works part-time in the office providing clerical, administrative, and customer service support. Art trains and provides education through IICRC for all employees.
Highlights and features
- Carpets, Commercial, Residential, Rugs, Upholstery
Associations and certifications
- Institute of Inspection Cleaning and Restoration Certification
Services
Residential Carpet Cleaning
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Our team will respect your home and belongings. During walkthroughs, our technicians will take note of fragile furnishings and dcor in order to determine the best way to approach each room, including if furniture needs to be moved and then blocked and tabbed. To protect your belongings, we place wall protecting corner guards between our hoses and your wall corners and furnishings.
Commercial Upholstery Cleaning
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Maintaining commercial upholstery can save a business thousands in capital replacement costs. Upholstery cleaning will reduce germs and contaminants from spreading throughout your facility thus reducing sick days. Depending on the nature of your business, micro-organisms might be of concern. Medical waiting rooms, cafeterias, and large meeting rooms need to be concerned with infection control.
People
Reviews (32)
Francine K
Aug 10, 2022
We have used another carpet cleaner for over 20 years. This time we decided to try Steam Sweepers and are delighted with their work. Adam was professional, thorough, considerate and his customer service was superb! We will definitely use Steam Sweepers in the future. You will be thrilled with the results. Our carpet looks brand new. The work was done in a timely manner. We are thoroughly satisfied with the results.
Kim J
Aug 10, 2022
Robin Barker
May 25, 2022
This is a business specifically focused on cleaning oriental and other fine rugs. They wash them in a large pan and then hang them to dry. In my relatively uninformed opinion I think this is the way wool or silk carpets should be cleaned. It's not cheap, but the results are excellent and I believe contribute to the life of the rug. Service: Area rug cleaning
Alex Martin
Apr 22, 2022
Greg Kleven
Feb 25, 2022
Peter Moran
Dec 24, 2021
Lucas Van'T. Hoog
Dec 20, 2021
Chris Pope
Nov 14, 2021
Ashley Austin
Nov 02, 2021
Cathey Frederick
Oct 30, 2021
My rugs had not been cleaned in several years and they are fresh smelling and bright. The estimate over the phone was close to the actual price and delivery and pick up were easy. A friendly knowledgeable staff made me feel quite comfortable leaving my antique oriental rugs to be cleaned. Service: Area rug cleaning
A. Dct
Sep 21, 2021
Darren & Jess Roberts
Sep 20, 2021
Michael Haslip
Sep 01, 2021
I picked Steam Sweepers primarily based on reviews from prior customers, and was not disappointed. The staff is knowledgeable and experienced, took the time to explain how their cleaning process works, and gave me some great tips on selecting and caring for area rugs. I'll definitely use Steam Sweepers services again. Services: Pet stain and odour removal, Area rug cleaning
Darlys Savery
Jul 20, 2021
Art is a professional. He was so kind when explaining how he would clean our area rug that is hand loomed viscose. He also took the time to explain what is a better option when looking for quality woven rugs. We will definitely recommend Steam Sweepers to folks who want to have their rugs professionally cleaned. Service: Area rug cleaning
Leonard Keel
Jun 01, 2021
It was very easy to drop off my area rug for cleaning and pick it up a week later right when they said it would be ready. They did a great job! Very experienced, knowledgeable, helpful, and conscientious for Covid safety, I definitely recommend Steam Sweepers and will be using their services again when I next need to. Service: Area rug cleaning
Dan J.
Jan 17, 2019
A gem of a company, focused to a person on customer satisfaction. We've engaged them for carpet cleaning as well as furniture cleaning. Everything done on time and according to what was committed. You won't go wrong when you call Steam Sweepers, they're just that good. Guaranteed return customers here.
Michelle W.
Aug 18, 2018
Sam C.
Jul 06, 2018
Susan G.
Jun 28, 2018
Gary P.
Mar 02, 2018
P. K.
Jan 18, 2018
William W.
Nov 30, 2017
Purchased a beautiful Karastan hall runner rug from an estate sale with two large stains. I was unable to get the stains out with stain remover and a Hoover rug cleaner. The tech at Steam Sweepers didn't think it would be a problem and he was right. The rug came back looking brand new for a very reasonable cost. Great customer service. The rug came back sooner than expected. We will be bringing more area rugs to them when the need arises. Very pleased.
Joan M.
Nov 02, 2017
Joel H.
Aug 16, 2017
C. S.
Jul 19, 2017
We had a rug cleaned my daughter's dog had used as a commode and then it was rolled up for 1 1/2 years in storage. The odor was horrible. Steam Sweepers assured me they could get it clean and they did, no more odor. I was amazed. They also did a wonderful job with our other oriental rugs. I would highly recommend them. They were also nice individuals to work with and promptly returned all four carpets in one weeks time.
Stephanie M.
Mar 16, 2016
This is the first time we have had our carpets cleaned since instillation almost a year ago. When the carpets were first installed, I got the wise advice from the installer to "find a small company with a good reputation to do the work" vs going with a large chain. I am glad I followed that advice and chose Steam Sweepers. From the first phone call I received great customer service. Adam and I discussed my options and arranged a time, with consideration that I would not be home and Adam would be faced with my slobbering dog (and cats). Adam did not seemed phased and when I came home that night the animals were happy and the carpets looked brand new. Everything went well, per our plan. Steam Sweepers is my go to company now and it's my pleasure to recommend them.
Annie B.
Oct 29, 2015
Adam cleaned our carpets a couple of days ago, and he exceeded my expectations. My carpeting is ten years old and I was considering replacing it, but I have a puppy and lots of kids coming through so I thought I would try having my carpets cleaned one more time. Despite puppy accidents, soda spills, muddy paws, soccer cleats.my floors now look brand new! And my home smells so fresh! My kids think Adam worked "a miracle", and I wholeheartedly agree. Thank you!
Gail L.
Aug 19, 2015
Horrible customer service. Before he even sees all of the rooms tells me that I chose the wrong kind of carpet (trying to be "helpful" I think, but he was just rude from the get-go) He Showed up to do a blacklight test (To test for pet stains) didn't bring the light and proceeded to try and tell me about his busy day. I did not want to hear excuses! Stunned- asked me if I wanted to go get it.isn't that what I made the appointment for? Came back and did a horribly fast job and was a jerk because I didn't want to hear about his day/excuse for not bringing the proper equipment. Then he proceeds to now tell me he does not do rentals. I was upfront when I made the appointment. Wasted both of our time. Stupid.
Rebecca S.
Jul 29, 2015
K. B.
Nov 21, 2014
Absolutely fabulous company. I called and they talked me through their process for cleaning an antique Persian carpet. They do offer pick up and drop off but I drove my rug into their location in Bellingham. They were wonderful. Never pushed additional services, but did tell me what they thought would be best for our rug. Their prices are reasonable and they do an amazing job! Our bedraggled old Persian looks fantastic and almost new again : We will be bringing our other rugs here in the future also.
Anna L.
Mar 13, 2014
Before calling Steam Sweepers I had called a different carpet cleaning service and was told their service would be able to clean my rug and permanently remove the unpleasant odor of a synthetic coming from it. As a result of this response I decided to get a second opinion and called Steam Sweepers. Art (the owner) was able to answer my call immediately.
He said he would call me back shortly because he was presently busy with another customer on the phone. He returned my call promptly. He demonstrated reliability with great phone communication. I explained to Art I had a 9'x12' tufted wool rug which began smelling of a strong odor of synthetic rubber. I asked if he would be able to clean my rug to remove the smell.
I told him I thought the odor was coming from the non-skid rug pad, and not the rug. Art said the odor wasn't originating from the pad but was coming from the rug itself. Art informed me, although my rug's label said 100% wool, some rugs with defective backings (undersides) were originally made improperly with a particular bad batch of latex adhesive, As a result of this, sometimes they will emit an odor when the carpet ages.
He was very honest with me and said unfortunately cleaning would not remove the odor. I thanked Art for his knowledge and integrity. He saved me from the cleaning expense and further problems with my rug. It was my first time I called Steam Sweepers, and I was given clearly understood answers to my rug questions. I also appreciate Art did not make any sales attempt at pressuring me into having my other rugs or carpets cleaned.
Art had nothing to gain from my call but he took the extra time to assist me with his valuable knowledge. I followed up the phone call and contacted the high end store where I purchased the rug. The furniture/ design store confirmed Art's diagnosis. The store said they will provide me a new replacement rug for free, due to the defect. The store no longer sells rugs with this latex issue.
Thanks to Art again. I would have never thought of contacting the store where I purchased the rug because my rug was a few years old and I didn't know it was defective. Art not only knows about proper cleaning procedures but also knows about rug construction, and it allowed me to move forward with a positive solution. When the time comes for my other rugs and carpeting to be cleaned Steam Sweepers has earned my trust to provide the reliable and appropriate cleaning service. Nancy M. Anacortes, Wa
He said he would call me back shortly because he was presently busy with another customer on the phone. He returned my call promptly. He demonstrated reliability with great phone communication. I explained to Art I had a 9'x12' tufted wool rug which began smelling of a strong odor of synthetic rubber. I asked if he would be able to clean my rug to remove the smell.
I told him I thought the odor was coming from the non-skid rug pad, and not the rug. Art said the odor wasn't originating from the pad but was coming from the rug itself. Art informed me, although my rug's label said 100% wool, some rugs with defective backings (undersides) were originally made improperly with a particular bad batch of latex adhesive, As a result of this, sometimes they will emit an odor when the carpet ages.
He was very honest with me and said unfortunately cleaning would not remove the odor. I thanked Art for his knowledge and integrity. He saved me from the cleaning expense and further problems with my rug. It was my first time I called Steam Sweepers, and I was given clearly understood answers to my rug questions. I also appreciate Art did not make any sales attempt at pressuring me into having my other rugs or carpets cleaned.
Art had nothing to gain from my call but he took the extra time to assist me with his valuable knowledge. I followed up the phone call and contacted the high end store where I purchased the rug. The furniture/ design store confirmed Art's diagnosis. The store said they will provide me a new replacement rug for free, due to the defect. The store no longer sells rugs with this latex issue.
Thanks to Art again. I would have never thought of contacting the store where I purchased the rug because my rug was a few years old and I didn't know it was defective. Art not only knows about proper cleaning procedures but also knows about rug construction, and it allowed me to move forward with a positive solution. When the time comes for my other rugs and carpeting to be cleaned Steam Sweepers has earned my trust to provide the reliable and appropriate cleaning service. Nancy M. Anacortes, Wa
Barbara C.
Jul 23, 2013