We are a residential and commercial cleaning business servicing Waco, Temple and surrounding Central Texas areas owned and operated by Kay and Lauren English. Each employee goes through complete extensive maid service training, screened by national background checks and bonded. Our aim is to offer a superior service with open communication while building a long term relationship with our clients.
Highlights and features
- Commercial, Maids, Post Construction, Residential
People
Kay English
Founder
Kay English is the founder of English Maids, LLC. Kay worked in the dental/medical profession as an administrator for more than 30 years in Waco, Texas. She started English Maids in the laundry room of her own home. Her cleaning business has grown into an award-winning company. Kay is very active in the community and serves on executive boards, as a chamber ambassador and has taught speed cleaning classes to groups.
Lauren English
Lauren English joined the family business in June 2009 as the Director of Operations. Lauren is a 2008 Texas A&M University graduate and earned her master's in Human Resource Development from TAMU. Lauren is active with Business Networking International and currently is serving as the 2012-2013 president.
Reviews (15)
Betty B.
Oct 26, 2021
I recently moved from Indiana to Temple, Texas, and immediately searched for a good cleaning service. I chose English Maids for an initial deep clean on 10/19/2021. Two women came that day and when I came home, I was stunned - I've never had anyone clean as well as they did. I've used cleaning services for 30 years and hardly had the words to express my happiness at the results. I've now booked English Maids to come weekly. They definitely deserve all the awards they've won!
Erin Hill
Sep 25, 2021
They were able to get to our house within a week of calling which is fairly fast. They cleaned our whole house in 2 hours and everything was spotless! I didn't realize how dirty things were until they cleaned it all. We were super impressed by the quality of work, the price, and the professionalism. Will definitely use again!
Breck Gamel
Jun 26, 2021
I have used English Maids for several years and have appreciated their work so much! I love knowing that when they come, my home will be taken very good care of and will shine when they are gone. I appreciate being able to text them when I need to make a quick change. I appreciate having the same cleaning crew at my home each week, who have become like family to my family.
They always have taken great care to keep my family well, even during COVID and flu/cold season. They know where I kept my sheets and how I prefer my home to be cleaned. I don't have to go behind them. I can trust they will do a great job. I highly recommend English Maids!
They always have taken great care to keep my family well, even during COVID and flu/cold season. They know where I kept my sheets and how I prefer my home to be cleaned. I don't have to go behind them. I can trust they will do a great job. I highly recommend English Maids!
Deb Fokos
Dec 20, 2019
I was pleased when my husband surprised me with a house cleaning while I was out of state helping my sister. My house needed a very deep cleaning. They cleaned most of my house in 2.5 hours. My husband had issue with the strong cleaners they used but it did look very nice when I got home. Much less for me to do. Thank you!
Stephanie Goaley
Dec 19, 2018
I have used English Maids for over a year and I love them! The twice a month cleaning has been amazing with busy work schedules, going back to school and just life. They are easy to work with and if you are not satisfied they come back and fix the issue. (This only happened once). I highly recommend!
Julie B.
Sep 19, 2018
I just moved to the Belton area, needed to get my new house cleaned after moving in. OH MY GOODNESS! I came home from work and I was floored. my house was spotless! there was not a spot in my house that didn't shine. Thank you English Maids for an AWESOME job! I can't wait until my next cleaning now that I am on a Bi-Weekly schedule. THANK YOU!
Frank Thomas
May 30, 2018
We have used English Maids to clean our residence on a regular basis for a number of years. Their workmanship is always top notch and they also take the time to do the little things that make their work product special, such as folding the end of the toilet paper rolls into triangles; it feels like we come home to a 5 star hotel. Also, they have great quality control and the very few times we have had any issue about the quality of cleaning, they are quick to remedy to our satisfaction. Superior customer service!
Jan Thomas
May 23, 2018
English Maids have been cleaning our home for 6+years. Lauren and her teams are always accommodating and willing to do what I "need" done. If there is a problem or issue, Lauren is quick to offer a solution. I like the fact that they are insured and that they do national background checks on all employees. I highly recommend English Maids!
Jennifer Locklin
Apr 13, 2018
I can't say enough great things about English Maids! Kay came to our home and gave us a very reasonable quote for cleaning our home. They now clean our home on a regular basis, bi-weekly. Tina and her team are always top notch in how they care for our home. It's such a great feeling to walk into a nice smelling clean home. My husband and I are Realtors and we highly recommend English Maids to our clients. Superior customer service and cleaning!
Diana Crow
Jan 20, 2018
English Maids cleans our home and now Wednesdays are my favorite day of the week thanks to them! Everyone I deal with is professional and courteous and they do a great job! I highly recommend them for any cleaning needs you may have from regular cleaning to specialty deep cleaning. They are amazing! Thank you English Maids for helping me out and taking one thing off my plate!
Petra G.
Dec 23, 2017
My husband and I just purchased a house. It was in need of a deep cleaning. I specifically requested appliances and inside windows to be cleaned well, besides the usual deep move in cleaning (sweeping, mopping, etc.). After a quick wall through, I noticed the fridge and the inside windows weren't as clean as I would have liked them to be. Everything else "looked" clean.
After we moved in, I noticed the floors were probably just swept but not mopped, the fridge was filthy bellow the drawers as I pulled them out. The inside of some of the closets were still dusty. The kitchen floor was still very filthy. My husband had to sweep and mop all the floors again and the water in the mop bucket was very very dirty. I had to clean the fridge myself.
The crew spent 5.5 hrs cleaning the house, and the bill was over $400. The owner ask me to redo the cleaning, but I was so dissatisfied, I declined. She took 30 mins off the final bill.
After we moved in, I noticed the floors were probably just swept but not mopped, the fridge was filthy bellow the drawers as I pulled them out. The inside of some of the closets were still dusty. The kitchen floor was still very filthy. My husband had to sweep and mop all the floors again and the water in the mop bucket was very very dirty. I had to clean the fridge myself.
The crew spent 5.5 hrs cleaning the house, and the bill was over $400. The owner ask me to redo the cleaning, but I was so dissatisfied, I declined. She took 30 mins off the final bill.
Heather Carter
Feb 10, 2017
We had scheduled another company to do a deep clean on our house right before I was to host my department's annual Christmas party. When they canceled and rescheduled, then failed to show because we "were not on the schedule" that day, English Maids stepped in and accommodated a 2-hour clean (at that point something was better than nothing). The girls did such a fantastic job that my husband and I decided to hire them on a monthly basis. Very professional, accommodating and up front. They do a spectacular job cleaning, taking care of all details from top to bottom. The house smells so fresh when they leave!
Josephine R.
May 12, 2014
English maids cleaned our house for two years (bi-weekly). The did a good consistent job, kept it nice and clean, even tidied up for us when we forgot. The thing that gets them 5 stars is their thoroughness and followup up. English maids had a key to the house, and did our move-out clean after I had left the state. While cleaning their employees found a bunch of stuff the movers and I had missed, including valuable and sentimental wedding presents.
They cleaned out all the things the movers had left, disposed of the trash, and then shipped us our left possessions! In no way was any of that required. I would recommend them without hesitation to anyone in the Waco area.
They cleaned out all the things the movers had left, disposed of the trash, and then shipped us our left possessions! In no way was any of that required. I would recommend them without hesitation to anyone in the Waco area.
Aaron Braunstein
Oct 29, 2012
English Maids is a fantastic local business that is great at what they do. I have used them a number of times for one time cleanings, and they always do a great job. It's nice that they will custom tailor a cleaning schedule or service based on what I want, and not be tied to what a corporate office requires of them. I've never had any problems or complaints with English Maids, but I know that if I did they would take care of the issue with no questions asked.
Karen A.
Sep 24, 2012