Rated 5 / 5 from 11 reviews
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Doctor Steam The business originally started as a one-man operation that specialized in the installation of drapers, blinds, and shades. Over a span of 35 plus years, the business has grown to encompass custom window treatments, carpet, upholstery, drapery and window cleaning, and fabric protection.

Although the business now uses several expert installers, Bill's continues to personal manage every stage of each project, assuring that each customer receives the quality workmanship that he has consistently strived to provide over the years.
Highlights and features
  • Carpets, Upholstery, Windows
Services
Carpet Cleaning
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Carpet Cleaning Doctor Steam provides exceptional residential and commercial carpet cleaning services at competitive rates throughout the Rancho Cucamonga, CA and Inland Empire area. Our special steam cleaning services are recommended by carpet manufactures as the most efficient method.
Upholstery Cleaning
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Upholstery Cleaning We offer quick and efficient upholstery cleaning services to both residential and commercial clients in the Rancho Cucamonga, CA and Inland Empire area. Family owned and operated, we guarantee all our work and ensure exceptional service. Owner Bill Piper is on site for all jobs and has extensive experience in the industry.
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Reviews (11)
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George D.
Jun 13, 2022
Extremely helpful and hard working character. Bill returned a very late night (near 8pm) call from my dad about servicing our carpet today. I had stains in my carpet that I didn't think anyone can take out. It was very embarrassing, and the work he has shown in a little bit of time from 10am - 2pm doing our living room, den, dining room, stairs, and upstairs hallway is superb.

It's done so well we aren't thinking of getting our carpet replaced which we were getting estimates for today. He is very respectful and polite. I look forward to future business with him, and would recommend him to anyone I come up to who is looking for an HONEST, HONEST, HONEST, HONEST carpet cleaning service. Something we don't normally get now a days.

All they want to do is come in and half way handle your carpet so they can get routine business. Bill's point of view is why do that. Why not provide good service so people can let others know and you can get more business that way. Then when it comes back from 2-3 years later when people want a full detail service in their carpet they come back to you and you can do the work just like you did before.

Very kind and helpful man, and I'm glad to have his service. I found out he operates draperies as well. If I get this kind of service with carpets then hell I'll have him upgrade our draperies as well. Overall TLDR, Fantastic, professional, honest service. And the soap he uses leaves a nice orange citrus smell.
Natalie Caloca-Briones
Nov 29, 2021
Had three couches cleaned. They all look great. He was able to get all of the drool stains out that my dogs left from chewing their chew sticks. Would use him again. Services: Pet stain & odor removal, Cleaning
Rte Properties Llc
Aug 27, 2021
Carpet looks 10 years younger! All the spots from our kids and animals are gone and fruit punch red stains were removed I NEVER thought could be removed! Bill also steam cleaned our area rug and upholstered headboard. Such an amazing job and will hire again. Services: Clean upholstery, Clean carpet, Clean area rugs
Richard Valenzuela
Jun 25, 2021
My carpet is over 20 years old. In that time I have never had it cleaned professionally. In the past I have used the Rug Doctor machine to clean it myself. It has always been a messy job with a lot of work. Bill came in and explained his cleaning process. In the end, he did an outstanding cleaning job! In fact, those high traffic areas that were stained came back to life after his cleaning.

The matted down carpet became revitalized and looked a lot newer. Bill was very thorough in his cleaning process and very professional. I would highly recommend him to anyone. Outstanding! 5 stars!
Findley Ransler
Mar 22, 2021
Bill did an excellent job when cleaning my couch. He was professional, punctual, and friendly. The couch looks amazing. He was also clear about the fact that he will not upcharge people. He charged me the quoted price and not a dime more. I have used other companies that have quoted me one price and charged 4 times more once they arrived. I would highly recommend this company.
Jasmin Cisneros
Feb 05, 2021
Bill did a great job at getting the smell out of my one person chair that had some soiling on it from my naughty cats, not only was he friendly, but he communicated with me everything from the first phone call to him heading over to my place. He also showed me and explained what he was putting into the furniture to get the smell out. Well priced, super reliable, highly recommend!
Christian Giles
Dec 31, 2020
Bill, who is the owner, came to clean my carpets. He not only did an amazing job, but also exceeds in excellence when it comes to customer service . He was efficient and a pleasure to chat with while the cleaning was done. I will most definitely use this company and there services again! Anyone looking for services from Doctor Steam, I can, in full confidence, say this is the place to go in my opion.
Ricknat
Nov 08, 2020
Bill is as good as they come. He was very professional, responsive, on time and knows what he's doing! We called Bill to deep clean our sofa and it's good as new new now! I highly recommend calling Dr Steam and Carpet especially if your on the fence of buying new carpet or furniture.
Wendy Strickland
Aug 05, 2020
Thank you Bill for excellent service. I recommend Doctor Steam aka Bill if you want clean carpet. I have light carpet and Bill did an excellent job cleaning and removing dirt and pet stains. Will use his service again in the future. Thank you again Bill!
Irene Lopez
Nov 24, 2015
My name is Chris Lopez. I had Doctor Steam come out today and deep clean my couches. Bill did a great job on the cleaning. The couches look brand new and smell fresh. Bill took all the proper steps to make sure my hardwood floors were protected while he did his work. Bill also honored his phone quote he gave me, as he saw the size of my couch it was much bigger than i described to him over the phone. I really appreciated his honesty and his hard work. I will be using Doctor Steam again. I highly recommend Doctor Steam!
Joan Blank
Jun 17, 2015
Bill did a wonderful job on my carpets and upholstery. They look great! He took the time to explain what he was doing and how to keep the furniture looking good. He gave me an estimate over the phone and the real cost was very close. He is very friendly, came on time, and did his work very carefully. I asked him to fix one of the slats on my shutters and he took the time to research it, get the part, and came back the next day to fix it.(at no cost) I will definitely use him again and refer him to my friends.