We are proud to say that our Carpet Cleaners are the best! At Aqualux, we use a hybrid approach to achieving a superior result, focusing on extensive knowledge, quality cleaning and unbeatable customer service. Our carpet cleaners are certified and trained to Aqualux's high quality standards before being allowed to work in the field.
As part of our pursuit of excellence, we track our metrics to ensure the consistent delivery of DFW's highest quality carpet cleaning service. Our StatTrac reporting system allows us to measure key components of our success in terms of the service we provide. In the spirit of transparency and continuous quality improvement, we offer you a real-time look at our customers' feedback. As they say, the numbers don't lie.
Aqualux Carpet Cleaning has made a commitment to pursue environmentally friendly products and procedures. We are making the necessary changes to help make a difference. In greening-up our carpet cleaning services, we are now using more environmentally friendly cleaning solutions instead of chemical based products.
As part of our pursuit of excellence, we track our metrics to ensure the consistent delivery of DFW's highest quality carpet cleaning service. Our StatTrac reporting system allows us to measure key components of our success in terms of the service we provide. In the spirit of transparency and continuous quality improvement, we offer you a real-time look at our customers' feedback. As they say, the numbers don't lie.
Aqualux Carpet Cleaning has made a commitment to pursue environmentally friendly products and procedures. We are making the necessary changes to help make a difference. In greening-up our carpet cleaning services, we are now using more environmentally friendly cleaning solutions instead of chemical based products.
Served areas
- Plano, Allen, Frisco, McKinney, Dallas, Addison, Lucas, Arlington, Carrollton, Farmers Branch, The Colony, Wylie, Sachse, Murphy, Richardson, Garland, Fort Worth.
Highlights and features
- Carpets, Rugs, Commercial, Upholstery, Residential
Services
Carpet Cleaning
Report
Upholstery Cleaning
Report
Reviews (25)
Ann Tuddleston
Apr 27, 2022
Sam Smith
Feb 24, 2022
Cheryl Kneale
Oct 25, 2021
I've used different carpet cleaning companies but recommend Aqualux by far! Brent pays attention to detail and explains the process to ensure the desired results are obtained. Appointment times are convenient and very timely. Services: Upholstery cleaning, Pet stain & odor removal, General carpet cleaning
Maria Lopez
Oct 09, 2021
Molly Rhodes
Aug 27, 2021
You do NOT find service, integrity, or professionalism like this anymore. Richard came over to clean my very large sectional 2 months ago. Rather than receive a large payment for cleaning and services, he was honest and full of integrity when he noticed that my couch had already been treated with a damaging solvent due to another company's mistake and said that he couldn't in good standing clean my couch.
He left without getting paid. He did not bad mouth the other company, but he was honest and did not want to clean something that was truly ruined in the long run by another company. I know he could have made our couch look better (or descent) that day but he, instead, chose to do the right thing and voice his professional opinion. We have been working with Richard for years and years.
And with my house of 3 boys and a dog, he gets out every stain. I haven't wanted to shop him around because I value his services, but when I talk to others about how much their upholstery cleaning is, Richard is consistent if not less than other high quality upholster cleaners in the Dallas area. Richard is a class act. If you experience anything other than great service, honest pricing, and professional expertise, it's time to switch companies and call Aqualux.
He left without getting paid. He did not bad mouth the other company, but he was honest and did not want to clean something that was truly ruined in the long run by another company. I know he could have made our couch look better (or descent) that day but he, instead, chose to do the right thing and voice his professional opinion. We have been working with Richard for years and years.
And with my house of 3 boys and a dog, he gets out every stain. I haven't wanted to shop him around because I value his services, but when I talk to others about how much their upholstery cleaning is, Richard is consistent if not less than other high quality upholster cleaners in the Dallas area. Richard is a class act. If you experience anything other than great service, honest pricing, and professional expertise, it's time to switch companies and call Aqualux.
Brittany Meinhardt
Jun 27, 2021
What a wonderful, high-quality experience. The tech's name was Richard and his customer service, professionalism and 10/10 cleaning work were top of the line. He came early, he did a thorough clean of our couch and carpets - the pet smells are gone & the couch looks close to brand new. I plan to use again in the future. If you book an appt ask for Richard!
Layne M.
Apr 20, 2021
Savannah Huddleston
Apr 12, 2021
Richard came out & saved the day! Our dog made the biggest mess & there was no way I could clean it properly. within 20/30 minutes of my call he was out here ready to help! Aqualux is a great company you can depend on when you need help getting your house clean. Thank you! Services: Clean carpet, Remove pet stains & odors
Mariah Glasener
Jul 18, 2020
I have a viscose rug - which is higher-maintenance and a delicate material, so I wanted to make sure I hired someone who knew what they were doing. The Aqualux team was knowledgable and knew how to care for my rug as they deep cleaned animal urine stains out of it. Very professional, punctual, and quality service! Thank you Richard and team!
Myra Moore
Mar 20, 2020
These guys are definitely 5 star! I had previously used a different company - never again. Richard has come to my home on two separate occasions and has now cleaned everything from my Rug, sofa, chairs and stools. The work is not just great, it is excellent. In fact, my "stone-white" sectional sofa looks new again! Not only professional, Richard is incredibly knowledgeable about many different types of materials and will tell you exactly what you can expect. Very straightforward, direct and certainly does a fantastic job. It is obvious he takes pride in his work - so if you want the best, call Aqualux (Knox St)!
Lauren Lancaster
Jul 29, 2019
I had an 8ftx10ft area rug that my dog had thrown up on months ago. I originally called Stanley Steamer and they told me it would be over $350 and they would need to come take the rug and have it for 2-3 weeks. I called Aqualux and Richard came out two days later, spent 30 minutes at my house, and the rug was clean and the stain was totally gone. Another bonus, it cost me less than $200! They're awesome, I will not hesitate to use them again!
Andy S.
May 07, 2019
We have had Richard come out to our home twice (first to clean carpets and second to clean upholstery) and we have had an awesome experience. He is very friendly and knowledgeable and my favorite thing about Aqualux is that they do not use harsh chemicals when cleaning. We have been so satisfied that we will be having them come back out to Scotch Guard our brand new couch to keep it looking nice. Coming from a repeat customer, I would highly recommend using Aqualux.
Morgan W.
May 02, 2019
Ryan Tharp
Mar 26, 2019
I shop for services on Google maps and generally lean toward ones with high ratings. Sometimes you think its a fluke or there's no way a business could have that high or that low of a rating. After having Richard with Aqualux come out and help us with the stained carpet we had, I can see why they have such an excellent rating on here. Professional and thorough is what you need when you need a job done right, and these guys deliver! Fair price and exceptional work. You'll end up saving their number for the next time you need carpet or rugs cleaned like I did!
Kimela Robertson
Jun 23, 2018
Lila M.
Jul 05, 2016
If you have a pet who has made a mess in your house or some other carpet catastrophe, make these guys your first call -- particularly if you have carpets that have wool blends, silks and even your orientals. They are professional, reliable and so courteous -- they will be very straightforward with what they can and cannot do but their results, even with some very challenging carpet types have been spectacular. Richard, our technician, was very thorough as to what we could expect. This is every pet owners best friend!
John C.
Jun 23, 2016
Aqualux is my go to for carpet cleaning and remediation! I have used Aqualux for years in my own home and, as a Realtor, I have recommend them to all my clients in need of carpet cleaning and/or odor elimination. Aqualux has done miracles for me and my clients and are always courteous, honest, and on time. I am always hesitant to recommend any company to my clients as it is a reflection on me, but Aqualux is one of very few I have no hesitation in recommending. I can't say enough good things about this company; you won't be disappointed!
Madison S.
Feb 01, 2016
They are just the best. Richard did an outstanding job and did the job very quickly. We are expecting our first child end of this month, and they were every nesting woman's dream. Richard came in, explained each and every product he was going to use, went over their process and what results I would get. He truly knows his craft. He even gave me some pointers on washing my rocker slipcover after the baby arrives.
He went above and beyond to make sure I was happy with the overall product. I can say without a doubt I will use Aqualux over and over again. My carpets look better than the day they were installed.
He went above and beyond to make sure I was happy with the overall product. I can say without a doubt I will use Aqualux over and over again. My carpets look better than the day they were installed.
Praz N.
Jul 08, 2015
I have used Aqualux more than 7 times over the past 4-5 years. I have nothing negative to say about them. Always on time, set expectations ACCURATELY, and do exactly what they say. Richard is the guy that has always come by and we always go over what the expectations are and what he can do. If there are particularly tough stains then he'd explain what it would require to take it out and associated costs.
We had a pepto bismol stain that caused issues and Richard said he would do the best he could without increasing cost, and that's exactly what he did. Pricing is very fair and they are willing to work with your budget, within reason.
We had a pepto bismol stain that caused issues and Richard said he would do the best he could without increasing cost, and that's exactly what he did. Pricing is very fair and they are willing to work with your budget, within reason.
Chuck M.
Nov 23, 2014
Had a kiddo get sick in the middle of the night. Saw this company's reviews and called to leave a message for a return call at midnight but was surprised when they answered. Even though they are closed on Sundays they had a technician out to our house at 8:00 am and took care of our issue. We are very satisfied and will use them again when we need our carpets cleaned.
Molly R.
Nov 13, 2014
Charlie B.
Dec 06, 2013
Looks like you need to make sure you read the "flagged" reviews here at Yelp. Aqualux's "displayed" reviews are all good. I would say this place is average to better than average. They low-balled me $125 on the phone. The technician claims this is because people in the office underestimate jobs, but I know exactly how much square footage of carpeting I have, and I told them so.
I am sure that all places that do a average to better than average job have to low-ball you on the phone or you would never ask them to do the job, and you would just have one of the low priced crappy places do it. A long time ago I used one of those $99 deals with another establishment, and they did a horrible job. Aqualux did do an average to good job, but I feel it was too expensive.
As far as carpet cleaning goes, always request the newer double brush extraction method over the wand method of cleaning. The double brush extraction method is much better than wand. Next try to pin them down on a price for that method on the phone, and maybe be ready to turn them away when they do not honor the price in person. I know that is a hassle but they will not want to miss out on the job either, so I imagine you can bring them down some on price by threatening to send them away.
Again I believe most if not all carpet companies low-ball, and manipulate review sites like yelp, so it's not like these guys are any worse than anyone else, but they probably are not much better, if at all.
I am sure that all places that do a average to better than average job have to low-ball you on the phone or you would never ask them to do the job, and you would just have one of the low priced crappy places do it. A long time ago I used one of those $99 deals with another establishment, and they did a horrible job. Aqualux did do an average to good job, but I feel it was too expensive.
As far as carpet cleaning goes, always request the newer double brush extraction method over the wand method of cleaning. The double brush extraction method is much better than wand. Next try to pin them down on a price for that method on the phone, and maybe be ready to turn them away when they do not honor the price in person. I know that is a hassle but they will not want to miss out on the job either, so I imagine you can bring them down some on price by threatening to send them away.
Again I believe most if not all carpet companies low-ball, and manipulate review sites like yelp, so it's not like these guys are any worse than anyone else, but they probably are not much better, if at all.
Victoria W.
Aug 22, 2013
Update: Called Aqualux for a barbecue sauce stain and a spot my new dog left on our floor (had heard they are good with pet stains/odor). Brent made some time the same week to come out and take care of the spots. The dog urine stain was completely gone, and he also completely removed the barbecue sauce stain, which he said was actually dog vomit (my dog had been sick a few weeks prior).
He even cleaned the rest of the floor for good measure to make sure there was no pet odor. Super satisfied and they will definitely be my go-to carpet cleaners in the future. --- My original post: We called Aqualux when our house suddenly flooded. They came and helped us ASAP to get our furniture moved and carpets/linoleum pulled out. He was super up front with us about the costs and how much damage there may be. He then came back every few days and tested the walls for mold. Because he was so fast getting there and getting the water out, we had no damage to our walls at all.
He even cleaned the rest of the floor for good measure to make sure there was no pet odor. Super satisfied and they will definitely be my go-to carpet cleaners in the future. --- My original post: We called Aqualux when our house suddenly flooded. They came and helped us ASAP to get our furniture moved and carpets/linoleum pulled out. He was super up front with us about the costs and how much damage there may be. He then came back every few days and tested the walls for mold. Because he was so fast getting there and getting the water out, we had no damage to our walls at all.
E. E.
Feb 23, 2013
N. V.
Jan 28, 2011
We called Aqualux on short notice to get carpets and furniture cleaned at our church. The job ended up being a cross between a commercial and residential job. I was impressed with the effort to get us on the schedule and the quality of the work. Aqualux gets an A+ on customer service. The prices were more than reasonable. I will use them at home and would recommend them to others.